We live in a world where our days are filled with email newsletters, social media updates, how-to blog posts and Facebook groups. And as a business owner, you’re probably using many of these channels — if not all of them — to get the word out about your product or service.
But what if there was an even more effective way to use these channels to build awareness of your brand?
There is, and it’s called storytelling.
Storytelling is at the heart of every successful public relations and communications strategy. And when it’s done well, you can cut through the clutter using channels like blogging, social media and press releases to tell your story and make a connection with your audience.
So now you’re probably wondering, “What kind of story do I tell?” Well, I have you covered! Here are five unique story angles to tell about your business in your next blog post, press release, or social media update:
1. Share your journey to entrepreneurship
One of the best, most interesting stories you can tell about your business is how you got started. Everyone’s entrepreneurship journey is unique, which is why it presents a great opportunity to tell the story of how your business came to be.
The best part of telling your entrepreneurship journey is that it doesn’t matter where you’re at in your business. Whether it’s talking about how your started an apparel brand in your basement or left your comfy corporate job to freelance full-time, your entrepreneurship story is an opportunity to share with the world what inspires you most, your mission, and the lessons learned along the way.
2. Talk about a unique partnership or collaboration
Have you recently partnered with another brand or company to launch an exciting project, such as a Facebook group or e-course? This is a great opportunity to share a story about the power of collaboration.
Give your audience a behind-the-scenes look at this partnership by writing a blog post or creating a video describing the process behind your collaboration. In your story, talk about why the partnership was successful or what brought the two of you together. This is a fun way to show your audience how you successfully work with other brands. And who knows, maybe it can spark more opportunities for future collaborations and partnerships!
Stories about philanthropy or social responsibility can help you tug on your audience’s heartstrings and make an emotional connection. From volunteering to charitable giving to different ways your business is good for the environment and your employees, tell a story about how you’re making an impact in your community or touching the lives of others.
For example, did you donate a percentage of your profits to a nonprofit organization during the last holiday season? Share how much you raised in a recap blog post and explain what the funding will do. This is a great way to look back on the holiday season while showing your audience that you care deeply about your community.
4. Tell a story about overcoming a challenge
Did you ever go a Christmas without a paycheck because you had to pay your employees first? Was there a time when your product didn’t ship on time? While these aren’t the most glamorous stories to share with your audience, these are stories that will help you connect with your audience on an intimate level.
Sharing a lesson learned is a powerful way to highlight the ups and downs of running a business. They can illustrate how you’ve transformed your business into the success it is today, how you’ve grown as an entrepreneur and ultimately, make your brand more “human.” Plus, you will build more trust with your audience by being open and transparent and even inspire others to share their stories of success and failure.
5. Highlight a unique or quirky client project
Want to make your audience feel good? Make a list of your recent projects and determine which ones seem a little quirky or stand out from the norm. For example, if you just completed a branding project for a new unicorn-inspired cafe, you could turn this quirky project into an entertaining and interesting case study or press release. This is an opportunity to make people connect with your brand in a lighthearted way while also illustrating the success of your work.
When a story is emotional and authentic, it’s much easier to make a connection with your audience. By taking your own unique approach to these story ideas and staying true to your brand’s voice, you will have no problem cutting through the clutter and getting your story heard, no matter the channel you choose.
What type of stories have you shared about your business? Share your stories in the comments below!
Much like a homeowner, a solopreneur must be able to rock multiple hats at once. Another similarity? Both homeowners and solopreneurs are often operating on shoestring budgets.
While a homeowner could reduce costs by taking the DIY route for painting, landscaping and wallpapering, we can most likely all agree that it’s best to call in the pros for structural, plumbing or electrical repair.
Similarly, when it comes to getting publicity for your business, you could take a DIY approach to hyper-local and community coverage, but there comes a time when it’s best to call in the pros. This post is designed to help you realize when that time has come.
You know it’s time to hire a PR professional when…
It’s in the budget – even if it’s limited. Every aspect of business ownership is competing for your money, but if people haven’t heard of your product or service, they simply can’t become your customers. Getting the word out is a critical must. Even if dollars are limited, a creative approach can get you a long way from where you started. Can’t afford to hire a big-time PR firm or a boutique agency? No problem. Get in touch with a local college or university with a public relations/communications program – students routinely get practical experience by creating a PR strategy for a local business with a limited budget. Be that business!
You’re ready to graduate from local coverage. If you’ve already nailed getting in the community paper and on a local TV station, congratulations! Great first step. Ready to move up to shows with a higher profile and a bigger viewership? It’s time to consult the experts. Crafting the right message and determining a unique story angle is what’s going to help your media pitch stand out. The pros have a strong network of contacts and are well-versed in how to be noticeable among a flood of emails.
There’s a huge launch coming up. You’ve invested the time, you’ve invested the money and now it’s time to unleash the latest from your business unto the world – congrats! Bill Gates famously said “If I was down to my last dollar, I’d spend it on public relations.” And rightly so. Even Richard Branson noted that a good PR story is infinitely more effective than a front page ad. Make sure that your message gets delivered to — and resonates with — your ideal customer, and that it inspires them to take action, ensuring a successful and profitable launch. Keeping in mind that magazines work with a four- to six-month lead time, start investigating PR providers at least eight months in advance of your launch. Even if you don’t sign a contract immediately, through talking with PR professionals, you’ll get a realistic sense of the time needed to create the requisite materials (i.e. a media kit and spec sheet), then plan and execute your campaign.
It’s difficult to see outside your business. You’re in your business all day, every day — often all night, every night too! It can be near impossible to see your business from a removed, third-party perspective. When you think it’s ‘newsworthy’ that you’re offering the same product in a shiny, brand new colour, or offering the same service but at a different time of day, you’re guilty of being too close to your biz to see the bigger picture. Bring in an expert who can see the newsworthy factor of your brand’s story while marrying it with the hottest news topics of the day. For example, maybe your story could fit into a home magazine, a tech site, the lifestyle section of a newspaper and a morning news show! There are more opportunities aside from the obvious ones and a seasoned expert with an outsider’s perspective can help identify all of them.
You’re in crisis mode. When a major event or negative news affects your business, it’s definitely not the time to navigate PR on your own. To come out on top of a bad situation, the right messaging, timing, and image will be crucial – and a communications specialist with the right skill set will be a lifesaver for your brand and its perception.
Once you’re ready to test the waters with a PR pro, here are a few tips to keep in mind:
Look for a provider who offers a short-term contract (between three and six months is ideal), rather than a traditional firm that works on a minimum one-year retainer.
Negotiate a project fee for a set amount of time and deliverables rather than working with the hourly-rate model where you can be surprised when you get your invoice at the end of the month.
Rely on referrals — similar to contractors, you’ll want to put your faith in someone who has a reputation for doing a good job. Reach out to trusted friends and colleagues for their recommendations.
Pick a PR pro’s brain if you’re still on the fence between going pro vs DIY. More and more PR pros are offering “pick their brain” consultations or sessions where you can share your PR challenges and they can share a solution-oriented approach that you’ll be responsible for executing.
Stay in the loop with sites like PR Daily that cover the latest industry news and best practices.
When you’re ready for the big leagues, DIY-ing just might not cut it anymore. With the proper “foundation” established by professionals, you’ll be on your way to publicity success!
Psssttt. I have a secret. Editors and writers are constantly on the hunt for new people and products to feature and you don’t need a publicist in order to get their attention. You do, however, need to know what it looks like to pitch like a pro. DIY publicity works, but only if you play by these oft-unspoken-by-editors rules (as well as the rules in my book, Recipe for Press). When you do, it makes all the difference in scoring easy press.
Keep it personal
Always address the editor or blogger by name (and make sure you spell it correctly). Don’t copy every media contact you have on the same pitch. Nothing sends them reaching for the delete key faster.
Engage the editor quickly
Editors receive hundreds of pitches each week, so you’ve got about three to five seconds to catch their eye. Grab their attention with a compelling headline and a clean photograph embedded directly into the email, and keep your pitch tight, preferably two short paragraphs or less.
Work with the editorial calendar
The time to pitch an idea to a national magazine for their holiday gift guides is not in November when you hear your first holiday song. Editors and writers for national magazines work six months out, and regional publications pull their pages together three months in advance. Recipe for Press recently released a helpful tool called the Pitch Wheel that takes the math out of when and what to pitch.
Spend on good photography
Editors often determine whether the pitch is right for them by the picture you send with it. Most editors know if they can use your product the second their eye hits the photo. Send crisp, well-lit images against a white backdrop to help your pitch rise to the top of the submission pile. And know that editors don’t open attachments. You want to embed the low-res (72 dpi) image into the email instead of sending large files that slow or clog an inbox.
Give your pitch a header or subject
Like a handrail for your idea, a good lead gives editors the skinny on the story you have in mind at a glance. A little teaser for a new red umbrella like “Cool Wet Weather Gear ….for under $25” helps the editor see that your product could fit in a number of themed roundups or sections.
Make it new
The one word an editor wants to see in every pitch is “new.” If what you’re pitching is not new, then it is your job to tie the idea or product into a new trend, a holiday or current event.
Respond to editors quickly
Plenty of passionate people with strong ideas fail to receive the press their products deserve because they are slow to respond to editorial requests.
Editors operate on very tight deadlines. If we can’t find you, we may have to move on to the company we know will come through for us by returning our call immediately or emailing us back within an hour every time.
Get to know the publication before you pitch
The biggest mistake you can make when engaging editors is to not read the publication before you pitch. Print and online publications are formatted similarly every day/week/month, and getting to know their formula will help you identify a great fit. Do your homework first before reaching out.